Question 1

What is Chat2Bill?

Accepted Answer

Chat2Bill is billing software for Indian shops. Add items by typing, speaking in Hindi or English, scanning a barcode, or photographing a handwritten list — then print a GST invoice. Inventory, Khata, purchase and reports are in the same app on web and Android. It is built by Soseeks.

Question 2

Who makes Chat2Bill?

Accepted Answer

Chat2Bill is built by Soseeks, a billing software company based in Bhilai, Chhattisgarh, India.

Question 3

Who founded Soseeks / Chat2Bill?

Accepted Answer

Sanjay Kumar is the founder of Soseeks, the company behind Chat2Bill billing software.

Question 4

Where is Soseeks / Chat2Bill based?

Accepted Answer

Soseeks is based in Bhilai, Chhattisgarh, India — the company that builds Chat2Bill billing software.

Question 5

Is Chat2Bill free?

Accepted Answer

Billing, inventory with barcodes, GST invoices, printing and order history are free forever, with unlimited bills. Pro is ₹6,999 a year plus 18% GST (₹8,258.82 in total). That includes 200 photo scans a month. Extra scans are ₹199 plus GST for 100. Payment is by Razorpay (UPI, cards or netbanking) after you sign in.

Question 6

Can Chat2Bill read a handwritten list or prescription?

Accepted Answer

Yes, on Pro. Photograph the list, chit or prescription (several pages are fine). AI reads the items and matches them to your stock, and you review the draft before it goes on the bill. Clear, well-lit photos work best; long lists can take up to a minute.

Question 7

Can I enter supplier bills from a photo?

Accepted Answer

Yes, on Pro. Photograph the supplier invoice and Chat2Bill drafts a purchase entry with items, quantities, rates and GST. You check it and save — stock and the supplier ledger update automatically. Purchase orders and purchase returns are also included.

Question 8

Does Chat2Bill support voice billing?

Accepted Answer

Yes, on Pro. Tap the mic and speak in Hindi, English or Hinglish — items, quantities and edits like “butter hatao”. Speech is converted on our servers, so it works the same on budget phones, but it needs an internet connection. Typing and scanning are always available.

Question 9

Does it work with barcode scanners?

Accepted Answer

Yes. Plug in a USB barcode scanner on the web app, or use the phone camera on web and Android — for both billing and purchase entry. You can also print barcode labels for items that don't have one.

Question 10

Do I need any special hardware?

Accepted Answer

No. Chat2Bill works on any phone, tablet or computer. It prints 80mm thermal receipts and A4/A5 invoices (four templates with your logo), and bills can be shared on WhatsApp.

Question 11

Can I import my existing product list?

Accepted Answer

Yes. Upload an Excel or CSV file (a template is provided) with names, prices, stock, GST rates, HSN codes and barcodes. Our team can also migrate your old stock list for you free of charge.

Question 12

What about GST compliance?

Accepted Answer

Invoices calculate CGST/SGST with HSN codes and can include the customer's GSTIN. You can export GSTR-1 (CSV/JSON), a GST summary with input-tax match, and Tally XML for your CA. Chat2Bill does not file returns on the GST portal, and does not generate e-invoices, e-way bills or IGST invoices yet.

Question 13

Do WhatsApp payment reminders cost extra?

Accepted Answer

No. Chat2Bill prepares the reminder with the due amount, and you send it with one tap from your own WhatsApp or SMS. Nothing is sent automatically, so there are no message charges.

Question 14

Can I use Chat2Bill for two shops?

Accepted Answer

Today each shop uses its own Chat2Bill account and plan. Inside one shop you can run multiple godowns with stock transfers and give each staff member their own login. Consolidated multi-branch accounts are on the roadmap — talk to us if you need it.

Question 15

Can my staff use it?

Accepted Answer

Yes, on Pro. Staff log in with the shop number, their name and a PIN. Roles (owner, manager, cashier, inventory staff, accountant) control what each person sees, and there is daily attendance.

Question 16

Does it have an online store?

Accepted Answer

Yes, on Pro. You get a shareable store page; customers place orders, you see them in the app, and customers can track their order. Payment is collected on delivery (cash or UPI to you) — there is no online payment gateway on the store yet.

Question 17

Does it work on slow internet or offline?

Accepted Answer

Typed and barcode billing use very small requests and work on weak networks; voice and photos need a steadier connection. If the internet drops while you are finishing a bill, the bill is saved on the device and synced when you're back online. Adding new items needs a connection, and unsynced bills are lost if the app data is cleared.

Question 18

Is my data secure?

Accepted Answer

All traffic is encrypted with HTTPS and your business data is never sold or shared. Photos you scan and voice clips are sent to our AI providers only to read them.

Question 19

Can I cancel anytime?

Accepted Answer

Yes, no lock-in. If you stop paying you keep the free billing plan, and on a longer plan you keep Pro until the paid period ends.

Question 20

Is Chat2Bill better than Khatabook for billing?

Accepted Answer

Khatabook is strongest as a ledger. Chat2Bill puts billing, inventory, Khata, purchase, GST exports and a profit dashboard in one app, with typing, voice, barcode and photo billing. Try Chat2Bill's free billing on your counter first.

Question 21

How does Chat2Bill compare to Vyapar billing software?

Accepted Answer

Vyapar is broader on accounting and GST portal tools. Chat2Bill is faster at the counter (type, speak, scan or snap), includes AI supplier-bill entry and staff roles, and has free billing forever with Pro at ₹6,999 a year plus 18% GST. We don't do GST portal filing or multi-branch accounting yet.

Question 22

Which is the best billing software for kirana stores in India?

Accepted Answer

It depends on your needs. Chat2Bill suits kirana and retail shops that want fast billing, stock, udhaar and purchase in one simple app — not shops that need GST portal filing or multi-branch accounting inside the app. Start with free billing on your real products.

Feature	Vyapar	myBillBook	MARG	Chat2Bill
Add items by	Search, scan, voice	Search, scan	Search, scan	Type, voice, scan, photo
Handwritten list → bill	—	—	—	Yes
Supplier bill photo → purchase	Higher plans	Yes	—	Yes
Khata at billing	Basic	Yes	Yes	Yes
Staff roles & attendance	Higher plans	Higher plans	Yes	Yes
GST return filing	Yes	Higher plans	Yes	Export for your CA
Tally export	Varies	Varies	Built in	Yes
Apps	Web, Android, desktop	Web, Android, desktop	Mostly desktop	Web + Android
Yearly price	₹3,999+	₹3,490+	₹5,550 + renewal	Free billing, Pro ₹6,999 + GST

Bill every customer in seconds.
Type, speak, scan or snap.

Four ways onto the same bill

Type

Speak

Scan

Snap

Chat & cart billing

Voice billing in Hindi & English

Barcode scanning & labels

GST invoices & printing

Inventory that keeps itself

Photo-to-bill (AI)

Purchase from a supplier-bill photo

Khata, reminders & loyalty

Dashboard, day book & expenses

GST & accounting exports

Godowns & online store

Staff roles & attendance

Set up, then bill

Sign up free

Add your products

Bill your way

Print, share, track

Free to bill. Pro when the shop needs more.

Free

Pro

Not in Chat2Bill

We set the shop up with you

Chat2Bill next to Vyapar, myBillBook and MARG

Questions

Same shop, on Android

Bill every customer in seconds.Type, speak, scan or snap.